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Home / Resources / Blog / Healthcare Office Furniture: Steelcase Vs Herman Miller Vs Haworth

Healthcare Office Furniture: Steelcase Vs Herman Miller Vs Haworth

Publish Time: 2026-02-11     Origin: Site

Healthcare office furniture is not just about comfort or aesthetics; in clinics, hospitals, and medical offices it is part of the care environment, infection‑control strategy, and regulatory posture. When you're choosing healthcare office furniture or medical office furniture for a clinic, you need durable office solutions that can survive 24/7 use, aggressive cleaning, and clinical workflows—without looking institutional or unsafe.

This guide compares three of the most trusted healthcare furniture manufacturers—Steelcase, Herman Miller, and Haworth—to help you understand which brand is the best fit for your clinic or medical group.


What Makes Healthcare Office Furniture Different?

Extreme durability and 24/7 use

Healthcare environments are some of the harshest on furniture. Herman Miller's healthcare leadership notes that hospitals “never close,” making healthcare “arguably one of the most violent environments for furnishings.” Chairs, casework, and overbed tables are subjected to constant use, impacts, and frequent moves; weak joints or low‑grade finishes fail quickly.

Durable medical office furniture must therefore feature:

  • Robust joinery (e.g., mortise‑and‑tenon construction for wood chairs and casework).

  • Heavy‑duty frames and supports that tolerate continuous loading and repeated transfers.

  • Replaceable components (arms, seat pads, glides) to extend product life rather than replacing entire units.

Herman Miller highlights mortise‑and‑tenon joinery, reinforced steel frameworks, and high‑impact outer shells in its healthcare product lines to withstand clinical use over years.

Cleanability and infection control

Infection reduction is a core driver of healthcare office furniture specification. Haworth's research on patient‑room furniture notes that cleanability of surface materials is “more important than ever”, with designers and nurse managers both needing finishes that withstand strong disinfectants and don't harbor pathogens.

Key implications:

  • Nonporous, sealed surfaces on tables, arms, and casework.

  • Minimal seams and crevices; where edges are needed, they use sealed or laser‑edgeband details to prevent delamination and moisture ingress.

  • Upholstery options in healthcare‑grade vinyls, polyurethanes, or coated textiles that tolerate hospital‑grade cleaners without cracking or staining.

Herman Miller's Compass casework, for example, uses Durawrap finishes that are 99.9% PVC‑free, designed specifically to withstand strong cleaners without the finish being “wiped off the chair,” a common problem in institutional furniture.

Modularity and flexibility

Modern clinics and hospitals must adapt to changing care models, technologies, and patient volumes.

Steelcase emphasizes flexible and modular healthcare spaces, using movable screens, modular casework, and furniture on casters to support new layouts without full renovations. Their Convey Modular Casework and mobile carts allow clinics to reconfigure storage, workstations, and charting areas as needs evolve.

Herman Miller similarly notes that reconfigurable systems have significantly lower environmental impact and support long‑term adaptability, making them preferable to fixed millwork in many medical office contexts.

Regulatory and sustainability requirements

While there is no single global “healthcare furniture certification,” health systems increasingly require:

  • Compliance with fire and flammability standards relevant to healthcare.

  • VOC and chemical‑of‑concern reductions (e.g., avoiding PVC and certain flame retardants).

  • Sustainability credentials like recycled content, recyclability, and manufacturer take‑back programs.

Herman Miller’s healthcare portfolio uses Design for the Environment protocols, with products containing up to 58% recycled content and non‑wood portions up to 37% recyclable. Haworth's research notes that designers now explicitly seek furniture that signals advanced technology and quality, reinforcing patient trust in care quality.


Steelcase: Research‑Driven, Flexible Healthcare Furniture

Steelcase Health approaches healthcare office furniture through heavy research and testing.

Evidence‑based design and testing

A 2024 report from Four Point Design Partners describes a visit to Steelcase's healthcare showroom, emphasizing two core practices:

  • Research and observation: Steelcase designers and researchers observe actual waiting rooms and clinical areas, capturing how patients, families, and staff use furniture in real time.

  • Dynamic and static testing: Furniture is tested both by repeatedly loading and unloading weight (dynamic tests) and by leaving weight on for long periods (static tests) to forecast performance over years of heavy use.

This evidence‑based approach informs details like:

  • Arm‑cap grips that aid sit‑to‑stand transfers.

  • “Wallsaver” legs that keep chairs from damaging walls while protecting frames.

  • Respite furniture for caregiver wellness that fits into tight footprints.

Flexible, modular medical office furniture

Steelcase's healthcare portfolio includes:

  • Empath: Patient chairs designed to support safe transfers and comfort, with surfaces that clean easily and frames engineered for durability.

  • Convey Modular Casework and Convey Mobile Storage Carts: Modular storage elements that can be reconfigured as clinical workflows change, providing “non‑fixed” flexibility for any healthcare space.

  • KwickScreen: Movable privacy screens that support on‑the‑fly reconfiguration and infection‑control zoning.

Steelcase positions these products as tools to create versatile medical office environments, especially relevant to clinics that expect operational changes over the next decade.

Healthcare case studies

Steelcase publishes multiple case studies of hospitals and clinics optimizing space:

  • Methodist Richardson Medical Center: Used new furniture strategies in waiting spaces and patient rooms to better support patients, family members, and visitors, across four hospital floors.

  • Advocate Lutheran General Hospital: A US$200 million project that shifted to a patient‑centered, private‑room model using Steelcase Health solutions as part of a sustainable structure.

These cases show Steelcase's strength in large health systems seeking scalable, flexible durable office solutions rather than one‑off clinic fit‑outs.

Best for: Clinics and networks that want modular, research‑backed, reconfigurable healthcare office furniture and anticipate frequent layout changes.


Herman Miller: Durability, Cleanability, and Green Hospitals

Herman Miller (including its Nemschoff brand) is a long‑standing leader in medical office furniture, particularly known for durability and sustainable design.

Built for the “most violent environments for furnishings”

Paul Nemschoff, Senior Vice President at Nemschoff, describes healthcare as “arguably one of the most violent environments for furnishings,” emphasizing that hospital furniture must be “designed for long‑term performance.”

To meet this, Herman Miller healthcare products feature:

  • Mortise‑and‑tenon construction in seating and casework for superior joint strength.

  • Steel frameworks covered in high‑impact polystyrene with integrated color to resist chipping.

  • Rust‑resistant, damage‑resistant surface materials.

  • Zero‑joint laser edgebanding in casework to prevent delamination and moisture ingress, backed by industry‑leading warranties.

These design choices make chairs, recliners, and casework suitable for continuous use, frequent cleaning, and the high loads typical of clinics and hospitals.

Cleanability and environmental performance

Herman Miller's Compass system uses Durawrap finishes that are 99.9% PVC‑free, developed under Design for the Environment protocols and containing up to 58% recycled content, with non‑wood portions up to 37% recyclable. The company also uses waste wood and returned furniture as fuel in its processes.

Nemschoff has promoted:

  • Replaceable components in healthcare furniture for more than 20 years.

  • Reusable blanket‑wrap shipping (reducing packaging waste) for almost two decades.

  • Low‑VOC finishes for more than a decade that still achieve superior performance under harsh cleaners.

They emphasize that most institutional finishes fail when strong disinfectants are used; Nemschoff's benchmark finishes are designed both for environmental responsibility and durability under these cleaners.

Comprehensive healthcare portfolio

Herman Miller's healthcare portfolio spans:

  • Seating: Patient and guest chairs, clinician seating, waiting‑room lounge seating.

  • Casework and storage: Clinical casework, procedure and supply carts with robust steel cores.

  • Tables: Exam‑adjacent tables, charting stations, and waiting‑area tables.

These products are designed as systems that work across waiting areas, patient rooms, treatment spaces, and staff zones, giving clinics and hospitals a consistent aesthetic and performance baseline.

Best for: Clinics and hospitals that prioritize proven durability, environmental stewardship, and the ability to withstand aggressive cleaning without sacrificing appearance.


Haworth: Human‑Centered, Comfortable Healthcare Environments

Haworth brings its workplace expertise into healthcare with a focus on human‑centered, evidence‑based design.

Evidence and trends in healthcare furniture

A Haworth‑sponsored white paper on “Furniture Trends of the Future” highlights several dynamics shaping healthcare office furniture:

  • Infection reduction as a core driver in patient‑room designs.

  • The need to maximize space as healthcare real estate tightens.

  • A shift toward more flexible furniture options that can adapt to changing technology and demographics.

Healthcare design expert Sara Marberry emphasizes that cleanability of surface materials is more important than ever, and Haworth's research shows nurse managers increasingly demand products that meet these cleanliness and flexibility requirements.

Haworth healthcare products

Unisource's overview of Haworth Health products highlights lines that blend comfort, aesthetics, and clinical performance:

  • Atwell Seating and Tables: Wood‑framed guest and lounge seating with organic shapes and warm materials, aimed at reducing anxiety and supporting the human body, with easy‑to‑clean, maintainable finishes suitable for healthcare spaces.

  • Cabana Lounge: A modular sofa system that creates destination spaces for social distancing, focus, and rejuvenation in both office and healthcare environments—ideal for long‑stay clinics and infusion centers.

  • Gates Recliner and Patient Chairs: A family of patient seating and compact recliners with options like sleep position and Trendelenburg, designed for patient rooms and rehabilitation environments.

  • Conover Recliner and Sleepers: Patient seating and compact recliners that offer extra stability and convert into sleepers to accommodate family members staying overnight in healthcare and senior living settings.

These products show Haworth's focus on comfort, emotional wellbeing, and multi‑functional use, especially in behavioral health, oncology, and long‑stay environments.

Haworth's own HQ healthcare showroom demonstrates how such products can “empower caregivers, foster community, and engage patients,” creating holistic environments rather than just filling rooms with durable furniture.

Best for: Clinics and healthcare providers that want welcoming, hospitality‑inspired environments with strong attention to patient and caregiver comfort, while still meeting healthcare durability and cleanability needs.


Side‑By‑Side: Steelcase vs Herman Miller vs Haworth for Clinics

Durability and structural performance

  • Herman Miller: Explicitly emphasizes mortise‑and‑tenon joinery, steel frameworks, and high‑impact shells, combined with long warranties and decades‑long Nemschoff best practices.

  • Steelcase: Focuses on testing—dynamic and static loading—to validate long‑term performance, particularly in seating like Empath and modular casework like Convey.

  • Haworth: Designs patient seating and recliners for stability and long‑term use, but brand story focuses more on comfort and patient experience than detailed structural explanations.

For clinics prioritizing maximum structural durability and aggressive cleaning, Herman Miller and Nemschoff often have the edge, with Steelcase close behind.

Flexibility and modularity

  • Steelcase: Strongest focus on modular casework and reconfigurable screens and carts for clinics that frequently change layouts.

  • Herman Miller: Reconfigurable systems and zero‑joint casework help reduce environmental impact and support long‑term adaptability, especially in larger systems.

  • Haworth: Uses modular lounge and patient seating systems (e.g., Cabana Lounge) that can be reconfigured within waiting rooms and clinical zones.

For outpatient clinics planning growth or model shifts (e.g., from single‑physician to group practice), Steelcase's modular systems are particularly attractive.

Cleanability and infection control

All three focus heavily on cleanability, but with slightly different emphases:

  • Herman Miller: Durawrap finishes, PVC‑free materials, and benchmarks for finishes that withstand harsh cleaners without delaminating or wearing away.

  • Steelcase: Easy‑clean surfaces and details like “wallsaver” legs reduce maintenance and damage in busy spaces.

  • Haworth: Research‑backed material choices inspired by infection‑reduction needs and nurse feedback, especially in patient rooms.

Sustainability and compliance‑adjacent attributes

  • Herman Miller: Clear Design for the Environment processes, recycled content, and elimination of chemicals of concern, aligned with “green hospitals” initiatives.

  • Steelcase: Broad corporate sustainability programs; healthcare products and casework often part of larger sustainable facility strategies like those at Advocate Lutheran General Hospital.

  • Haworth: Emphasizes evidence‑based, tech‑forward aesthetics that reassure patients they are getting modern care and equipment; contributes to perceived quality and brand.

For clinics pursuing LEED, WELL, or internal ESG targets, Herman Miller's Green Hospitals positioning is particularly compelling.


Choosing the Right Healthcare Office Furniture for Your Clinic

Small clinics and medical offices

For a 3–10 exam‑room clinic or specialist practice, priorities often include:

  • A welcoming but efficient waiting room.

  • Durable exam‑room seating for patients and family.

  • Compact, easy‑to‑clean administrative furniture.

Recommended approach:

  • Consider Haworth Atwell seating to create a calmer, less clinical waiting area with warm materials and healthcare‑ready finishes.

  • Use Steelcase Convey or Herman Miller casework for modular storage in exam and consult rooms, especially if you expect to grow or reorganize.

  • If sustainability and community perception matter (e.g., in boutique pediatrics or integrative medicine), Herman Miller’s Green Hospitals furniture can reinforce your message.

Multi‑site outpatient networks

For multi‑site networks, consistency and adaptability are key.

Recommended approach:

  • Standardize on a modular casework and storage system (Steelcase Convey or Herman Miller Compass) so layouts can adapt across sites and over time.

  • Choose a consistent family of clinic seating (e.g., Nemschoff guest chairs, Haworth Gates patient chairs) with multiple width and arm options for bariatric and mobility accommodations.

  • Use flexible privacy solutions (e.g., KwickScreen and movable panels) to adapt shared spaces.

Hospitals and large medical centers

For large hospitals, structural durability, infection‑control performance, and supply chain support take precedence.

Recommended approach:

  • Lean on Herman Miller or Steelcase for system‑wide healthcare office furniture—they both have deep experience with major hospitals and multi‑year projects like Advocate Lutheran General and Methodist Richardson.

  • Use Haworth seating and lounge systems in family waiting areas, staff respite spaces, and behavioral health units to humanize the environment.


Making Informed, Trustworthy Furniture Decisions

By grounding your clinic's medical office furniture choices in research, real‑world case studies, and clear performance criteria, you not only create a safer, more efficient environment—you also build trust with patients, staff, and regulators. In healthcare, durable office solutions aren't just about saving money on replacements; they are part of the care system itself.


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